Frequently Asked Questions
FAQ
Frequently Asked Questions
Have questions about our First Aid, CPR, or AED training? You’re in the right place.
We’ve put together clear answers to the most common things people ask before signing up, from course details to certification info, booking, scheduling, and what to expect on training day.
If you don’t see what you’re looking for, reach out anytime and we’ll be happy to help.
We offer a variety of training programs, including Standard First Aid/CPR/AED & BLS courses, and customized on-site training for businesses. Our sessions are designed for workplaces, security personnel, healthcare staff, and the general public.
To book a training session, visit our website and fill out the booking form or contact us directly via email or phone. We will help you choose the right program based on your needs and schedule.
Yes, all our instructors are certified professionals with extensive experience in First Aid/CPR/AED & BLS and Safety training. They are dedicated to creating engaging and informative sessions for all participants.
Course times vary:
Standard First Aid + CPR: 2 days
Emergency First Aid: 1 day
CPR/AED only: 3–4 hours
BLS: 4 hours
Private sessions can be customized.
Absolutely. We travel to workplaces across Durham Region and the GTA to provide on-site training for companies, schools, and organizations.
Comfortable clothing, a notebook or phone for notes, and a positive attitude. All training materials and equipment are provided.
Most certifications are valid for three years, depending on course type. BLS is typically renewed annually.
Yes. We offer discounted rates for corporate groups, schools, community programs, and organizations with 8 or more participants.
Absolutely, no prior experience is needed. Our training is hands-on, supportive, and easy to follow.
Participants should be 12+ for most courses. Younger students may be allowed in private sessions depending on maturity level.
Training is led by our CEO, an experienced emergency response professional with 20+ years in security, safety, and crisis management.
Hands-On Experience
Build real, practical skills through scenario-based training that prepares you to respond confidently in real-life emergencies.
Structured Learning
Train with clear, step-by-step instruction designed to make learning simple, effective, and easy to follow for all experience levels.
Recognized Certification
Receive a workplace-approved certification that validates your skills and helps you meet industry and safety requirements with confidence.